A major Australian health service
Replacing manual AP triage with AI email exception prevention — proven in a proof of concept on Oracle Fusion Cloud ERP.
Figures from the formal proof-of-concept test run, not a production benchmark.
At a glance
- Industry
- Public healthcare (Australia)
- ERP
- Oracle Fusion Cloud ERP (via Oracle Integration Cloud)
- Before EZ Cloud
- Manual AP processing and email triage
- Engagement
- Proof of concept — AI email exception prevention
The challenge
Like most health services, the organization ran accounts payable manually. Before an invoice ever reached a workflow, the AP team worked through a high volume of inbound supplier email by hand — and the invoices themselves spanned a wide range of clinical and corporate scenarios. The team needed to prove that automation could absorb this upstream work on top of Oracle Fusion, using Oracle-supported integration, without disrupting a live finance environment.
- Manual triage of supplier email — payment-status chasing, missing PO numbers, duplicate submissions, statements, and urgent requests
- A wide range of invoice scenarios: PO and non-PO, credit notes, already-paid, not-yet-receipted, proforma, reimbursements
- A requirement to integrate via Oracle-supported methods, not a brittle custom connector
- Healthcare data sensitivity and Australian data-residency expectations
The solution
EZ Cloud layered its AI email exception prevention over Oracle Fusion, connected through Oracle Integration Cloud. Inbound supplier email is read, classified, and routed automatically; structured invoices flow through capture, duplicate and active-vendor checks, and three-way match before posting to Fusion via Oracle-supported methods.
AI email exception prevention
Supplier email read via Microsoft Graph, classified and routed automatically — the manual triage step, handled before invoices enter the workflow.
Oracle Fusion via OIC
Integration through Oracle Integration Cloud and Oracle-supported methods — no custom base-table writes, no brittle connector.
15 invoice scenarios
PO and non-PO, credit notes, already-paid, not-receipted, statements, proforma, reimbursements, and urgent invoices all modelled.
Enterprise security
Azure AD single sign-on, role-based access, and a SOC 2 Type II environment — independently security-reviewed for a healthcare deployment.
What the proof of concept showed
2,500+ supplier emails processed with zero errors
In the formal POC test run, EZ Cloud's AI processed more than 2,500 supplier emails end-to-end without a single processing error — the upstream triage that had been done manually, handled automatically.
Routing validated 100% end-to-end
Every routing action was confirmed programmatically via Microsoft Graph, giving the team independent verification that emails reached the right destination.
The health service's full scenario range, covered
The POC exercised the organization's 15 invoice scenarios — from straightforward PO invoices to credit notes, proforma, reimbursements, and urgent requests — on top of Oracle Fusion, without disrupting the live environment.
Where it stands: this engagement is a proof of concept; the figures above are from the formal POC test run rather than a production operating benchmark. We'll publish production outcomes as the deployment matures.
Related EZ Cloud resources
The full solution for health systems running Oracle Fusion Cloud ERP — compliance, OCI residency, AI email prevention.
How EZ Cloud posts into Oracle Fusion and EBS using Oracle-supported integration methods.
The exception-prevention layer that resolves supplier email before invoices enter the workflow.
Run Oracle Fusion? See it against your AP.
Book a 30-minute walkthrough and we'll show AP automation and AI email exception prevention on Oracle Fusion Cloud ERP — against your invoice sample.